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Shipping, Returns & Privacy Policy

Shipping prices are for Australian orders only.  For international orders, please contact us so we can arrage an acurate quote.

MINIMUM ORDERS
There is no minimum order, you can order a single drip tip or enough e-juice to last you through a zombie apocalypse.

DELIVERY DISCLAIMER
Vapor Australia supports the responsible service of electronic cigarettes and related products.  Under Australian law, it is illegal for anyone under the age of eighteen to either order or receive electronic cigarettes. We despatch orders Monday to Friday using Australia Post. If your orders are placed before 3pm on a business day, you can expect that your order will be sent out that same day. 

DELIVERY OPTIONS

Vapor Australia has two shipping options available, we use Australia Post for our shipping. Standard shipping or Express post ( both come with standard tracking) Signature on delivery is offered at an additional cost of $2.50 for Standard and Express Post Services.

We offer free express post with signature for all orders over $100.

We offer free standard shipping with signature for orders over $75.

HOW WILL I KNOW MY ORDER HAS BEEN SHIPPED?

Once payment has been made and received you will receive a confirmation email with your odrer. Orders placed before 3pm EST will be shipped out same day, an email with the tracking number will be provided once your order has been shipped. Please allow 24 hours for tracking to be seen on the Australia Post Site.

REFUND POLICY

Full refund can be obtained with in 48 hours of receiving the product as long as the product has not been opened or tampered with. The product will need to be returned in the original condition before the refund can be processed. Vapor Australia will need to be contacted for a Returns Authorization Number and once we provide the number we will advise you of the shipping address. Vapor Australia will not be liable for return shipping cost.

RETURNS POLICY

Refunds or returns on items for change of mind will be considered at our discretion.  If an item arrives and it is dead on arrival we either offer a refund or exchange, item will need to be assesed by our technitions before full refund can be offered.

 

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